Privacy policy
Introduction:
Welcome to Smash Seed LLC’s Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our services.
Information Collected:
We may collect personal information such as your name, email address, phone number and your diet preferences. Smash Seed LLC does not store any personal payment information.
Other information we may collect can be obtained through a customer browsing our site. When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our site. IP addresses are kept for security reasons, and browser types to better serve our customers. We collect this using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. We use cookies and similar technologies to track your activity on our website and improve your experience. You can control cookies through your browser settings. The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via email or SMS. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
Smash Seed LLC does not sell any of your personal or other information to other entities, but such information is used to track information associated with your visit to the site and for improvement of the same.
Use of Information:
We use the personal information we collect to provide and improve our services, personalize your experience, product preferences, check out and transaction history, communicate with you, analyze usage patterns and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the other information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
Data Protection:
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We retain your information only as long as necessary to fulfill the purposes outlined in this policy.
Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
Third Party Service Providers:
We rely on third party service providers to perform a variety of services on our behalf. We share your Personal Information with third parties only in order to help us improve your experience on the site. For example, we use Google Analytics to help us understand how our customers use the site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We also use Klaviyo for some of our email marketing. You can find out more information about Klaviyo here: https://www.klaviyo.com/legal/privacy.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. Otherwise, we do not share your personal information with any third party, nor do we sell your personal information.
Updates to Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Information:
If you have any questions about this Privacy Policy, please contact us at support@smashmelon.com.